Patient information
The NHS takes patient confidentiality very seriously. The following information is intended for patients and others working with NHS Birmingham East and North to use and access information in the right way.
Information for public and patients
Consent – it’s up to you
Guidance on giving consent to releasing your information.
Freedom of Information
The Freedom of Information Act 2000 (FOI) gives people a general right of access to information held by or on behalf of public authorities. This page has details on FOI requests and charges.
Patient leaflets
Patient leaflets produced by NHS Birmingham East and North include a leaflet on the use of personal information (PDF – 1.6MB).
Personal Information Promise
The Personal Information Promise is intended to help strengthen public trust and confidence in the way organisations handle their personal information.
Subject access request form
Use this when you want to ask for information we may hold about you as an individual.
Guidance and procedures
Information Governance
Important information governance resources for NHS Birmingham East and North.
Caldicott workplan
A Caldicott Guardian is a senior person responsible for protecting the confidentiality of patient and service-user information and enabling appropriate information-sharing. This is the official document outlining the Caldicott function within NHS Birmingham East and North.
Information sharing protocol
A template for information sharing agreements between NHS BEN and other parties.
Further resources
Information and Advice on Health and Medical Records
Information about the Data Protection Act and how it applies to your health records from the Information Commissioner.
Patient information guidance
Guidance from the Department of Health on patient information rights and responsibilities.

