Pain management

The pain management service at NHS Birmingham East and North aims to provide rapid access to a pain assessment service, consistent early advice and treatment, avoid unnecessary referral to hospital, use local clinics and review patient medication.

It offers assessment by several specialists, including physiotherapists, doctors and psychologists, depending on individual needs. If hospital care is necessary, you will be offered a choice of hospitals.

The service can also request:

• Investigations (x-ray, MRI, blood tests) if required
• Referral to services like physiotherapy, Active for Life pain advice and exercise groups, pain management group, nutrition and dietetics, and biomechanics
• Referral to other voluntary or exercise groups

Who can use the service

People who have had back pain for more than six weeks and who would otherwise be referred to a hospital pain clinic. The service is unable to see people under 18 years old or who have been recently injured.

The Pain Management service is available to anyone registered with a GP in NHS Birmingham East and North. Find out if you are covered by NHS Birmingham East and North.

How to use the service

Your GP will refer you to the pain service using ‘Choose & Book’ or by sending a secure fax or letter. You will normally be asked to telephone to choose a time that suits you the best.

Contact details

Please call:

Tracy Carlin 0121 465 5693 for all enquiries.

Opening times

From 8.30am to 4.30pm Monday to Friday.

Service address

The pain management service is based at Dove Primary Care Centre.

Clinical Leads:

Carolyn Rogers (Consultant Physiotherapist) & Eve Jenner (Consultant Physiotherapist)

The Pain Management Service

Eve Jenner (Physiotheraphy Consultant)

Duncan Kingham (Operational Manager)

Tracy Carline (Operational Support Manager)

Where we provide the service

The service is currently run at:

• Ann Marie Howes Centre
• Dove Primary Care Centre
• Richmond Centre
• Sutton Cottage Hospital
• Swan Centre, Yardley

Useful links and information

• Advice about pain management on YouTube
• British Pain Society

Comments and complaints

You can add your own comment below, or contact us direct with your views. We value all feedback. Alternatively:

• Contact our Patient Advice and Liaison Service (PALS) for advice on NHS services
• Contact our Complaints team if you feel strongly about a particular issue

Comments and complaints

Contact Birmingham Community Healthcare NHS Trust for patient feedback and complaints.