Equipment loan service
The Equipment Loan Service provides an efficient and responsive community equipment service in partnership with Birmingham City Council, Rehabilitation and Enablement service.
This service loans a range of equipment to help people to live independently at home or to help carers. We stock equipment that may assist your needs. If you have computer access you can browse our equipment catalogue at www.bchoice.org.
We have over 200 items currently within our stock range to help with a variety of functions for example bathing, mobility, toileting and manual handling.
Our aim is to deliver your equipment within seven days from the date you have been assessed for an item. Urgent deliveries can be facilitated providing this is requested by the Health Care Professional.
Due to service demands and supplier delays there may be occasions when your order goes onto a waiting list, in these circumstances we would endeavour to get your equipment to you as soon as possible.
All equipment is loaned without charge and equipment maintenance – where required – is also free.
It is important that equipment is returned when no longer required, please call our Collections department on 0121 465 1765.
How to use the service
An assessment must be completed by a healthcare professional to identify the type of equipment and level of service required – delivery only or additional fitting. Equipment may then be ordered by the healthcare professionalonline.
Our services
- Delivery of equipment to your home address or other alternative delivery address within Birmingham
- Self collect facility for you, your carers or any healthcare professionals for collection of equipment within normal opening hours
- Fitting and installation of equipment in your home, as requested by the healthcare professional
- Maintenance of equipment on loan to ensure statutory compliance
- Collection service from your home address of equipment no longer required
- Equipment may be returned back to Nechells within our normal opening hours
- Decontamination of returned equipment through our designated Decontamination Unit
- Repair and refurbishment of equipment where viable.
Contact details
For more information on the Equipment Loan Service please contact us.
Equipment Loan Service
Units 12-15 Mainstream 47
Devon Street
Nechells
Birmingham B7 4SL
Phone: 0121 465 1750
Fax: 0121 465 1751
Opening times
Monday to Friday 8am to 4pm for self collections or equipment returns.
Monday to Friday 8.15 am – 4.15pm for telephone enquiries
Comments and complaints
You can add your own comment below, or fill out the comment slip when we deliver quipment. We value all feedback. Alternatively:
- Contact our Patient Advice and Liaison Service (PALS) for advice on NHS services
- Contact our Complaints team if you feel strongly about a particular issue
