NHS BEN


Continence

The Continence Advisory Service at NHS Birmingham East and North is a confidential service provided for people suffering from bladder or bowel problems.

Specially-trained nurses work with you to either help cure or manage incontinence problems through specialist assessment and treatment programmes.

We also offer specialist advice, support and training to NHS colleagues.

Who can use the service

We see male and female adult clients aged 16 years and over. We also work with our School Nursing and Learning Disabilities colleagues.

The service is available to anyone registered with a GP in NHS Birmingham East and North. Find out if you are covered by NHS Birmingham East and North.

How to use the service

You can refer yourself, or the person you care for. We also take referrals from GPs, district nurses, or consultants.

Where we provide the service

We offer the service in:

The Continence Team is based at the Omnia Practice, Yardley Green Road, Bordesley Green.

When we provide the service

Opening times at the Omnia Practice are 9am to 5pm Monday to Friday, excluding bank holidays. Times vary at the other centres – contact us using the details below.

Contact details

Tel: 0121 4652599

Head of service

Sandra Milbourne
Blakelands House
Tel: 0121 332 1900

What to expect when you use the service for the first time

We will ask you about your general health and any medication you are taking. We will also test your urine and offer a bladder scan. This isn’t painful. It involves putting a probe on the abdomen to measure your bladder capacity.

At the end of the assessment you will be taught on how to perform pelvic floor exercises, and given information on how to keep your bladder healthy. If you follow this advice. your treatment programme should be successful.

Useful links and information

Comments and complaints

Contact Birmingham Community Healthcare NHS Trust for patient feedback and complaints.

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