NHS BEN


Quality standards for breastfeeding-friendly businesses

Find out about the NHS Birmingham East and North quality standards for breastfeeding-friendly businesses.

1. Choice

  • Women are welcome to breastfeed anywhere
  • Wherever possible, a space where women can breastfeed is available (not the ladies toilets).

2. Comfort

If a ‘Mother and Baby Room’ is available, it should:

  • be well lit, ventilated and heated
  • have a comfortable seat for mother to sit and breastfeed

If a feeding area is available for breastfeeding mothers, this should not be in the immediate vicinity of the ladies toilets.

3. Hygiene Facilities

If a ‘Mother and Baby Room’ is available, it should:

  • have hand washing facility and hand towels
  • have a changing mat or table
  • have a refuse bin for nappies, ideally lined with ‘yellow contaminated waste’ bag
  • be maintained and kept clean

4. Accessibility

If a ‘Mother and Baby Room’ is available, it should be:

  • located on ground floor if possible
  • lift available if not
  • have room for a double pushchair
  • have a door which is easy to open

5. Attitudes

  • staff have a positive attitude and welcome breastfeeding mothers
  • staff are aware of the ‘Breastfeeding Friendly’ position of the business

Policy in place supporting this position

A model breastfeeding policy is available on request contact NHS BEN on 0121 380 9270 or visit
www. benpct.nhs.uk/breastfeeding

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