Patient Advice and Liaison Service (PALS)
The Patient Advice and Liaison Service (PALS) at NHS Birmingham East and North is free and confidential, and can help if you need advice or have concerns about NHS services.
You can contact the service on 0800 328 3205 from 9am to 4pm Monday to Friday. A message-taking service is available outside these hours or when the line is busy.
Contact PALS
- Tel: 0800 328 3205
- Text: 07974 729 108
- Fax: 0121 711 6233
- Email: palsbenpct@nhs.net
Please note that the PALS team is NOT a medical team.
If you have an immediate health problem please contact NHS Direct on 0845 46 47 or your GP. Find out more about what PALS offers.
Useful links
- Electronic Quality Information for Patients (EQUIP) website
- Finding and registering with a GP
- Health services
- PALS publications
- Travel and transport (including information on help with costs)
