You said, we did: Anticoagulation

NHS Birmingham East and North undertook a consultation around primary care anticoagulation services in 2009-10.

What was the consultation about?

Consultation on the redesign of the Warfarin pathway to enable patients to receive primary care service for testing and medication, and improve the quality of a locally-led service delivery.

Who was asked their views?

119 anticoagulation service users.

What did people say?

Highlights include the importance of close proximity to patients’ homes, consistent clinical staff, home visits for those with mobility problems, and a positive reaction to having a local clinic.

What was the result?

A practice-based anticoagulation service is now developed for Shard End, Stetchford and Yardley North and Sheldon, with plans to roll out across Birmingham East and North.