NHS BEN


Telephone support service shortlisted for eHealth Insider Awards 2010

Innovative telephone support service Birmingham OwnHealth has been shortlisted for an award at the E-Health Insider Awards 2010, the UK’s leading provider of healthcare IT news.

Birmingham OwnHealth has been shortlisted for the ‘Best use of telehealth and telecare’ award for its assistive technology project. As part of the project, more than 160 patients with chronic obstructive pulmonary disease (COPD) or heart failure have had special machines installed in their homes which allow them to record their weight, pulse, oxygen levels and blood pressure. The readings are monitored by the patient’s Care Manager at the Birmingham OwnHealth call centre in Dudley, and if there is any cause for concern the patient’s Assertive Case Manager can visit to give treatment.

Dr Richard Mendelsohn, Director of Chronic Disease Systems at NHS Birmingham East and North, said: “We are very proud to have been shortlisted for this award and I would like to thank everyone who has made this possible, including staff at NHS Birmingham East and North and in particular, the Assertive Case Managers and our partner organisations – Pfizer Health Solutions, NHS Direct and Honeywell.”

Now in their fourth year, the awards seek out and reward outstanding work within the UK healthcare IT sector. The awards will be presented on Wednesday 6 October in the newly refurbished Grand Hall at the Grand Connaught Rooms, Covent Garden, London.

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Enquiries

For more information, please contact Niki McGrath, Birmingham OwnHealth Communications and Engagement Manager, on 0121 380 0638 or Sarah Millard, Senior Communications Manager, on 0121 380 0620.

Note to Editors

  • For more information on the EHI Awards 2010 in association with BT visit: www.ehealthawards.com.

  • For all enquiries about the EHI Awards, please contact: Neil Hadland or Emma Corbett on 020 7785 6924/06 or email: events@e-health-media.com
  • eHealth Insider, www.e-health-insider.com is the only independent online news, events and information service dedicated to UK healthcare information technology. Over 22,000 IT industry and NHS professionals are registered members of the E-Health Insider community and readers of its weekly, e-mailed newsletter.
  • Birmingham OwnHealth is a telephone-based support and advice service aimed at people who live in east and north Birmingham and have long- term conditions, including diabetes, coronary heart disease, heart failure, chronic obstructive pulmonary disease (COPD), high blood pressure, stroke or TIA (“mini stroke”) and chronic kidney disease. It also helps people who are aged over 65 and would like help with a range of conditions. The aim of the service is to help people make positive changes to their health and lifestyles and learn how to manage their conditions better. Health professionals are designated to each member and provide them with one-to-one healthcare in several languages over the telephone by health professionals designated to each member.
  • Birmingham OwnHealth is a partnership of NHS Birmingham East and North, UK Pfizer Health Solutions and NHS Direct. Pfizer Health Solutions is a group within Pfizer Limited that operates independently of Pfizer’s medicines business.
  • The Birmingham OwnHealth website can be accessed at www.birminghamownhealth.co.uk.
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